Public service success goes beyond law

"......The fundamental rationale behind Chapter 13 of the Constitution 2010 on Public Service and the Public Service (Values and Principles) Act, 2015 was to ensure that service became the focus of all workers. That way, all citizens would get objective and expeditious service without going through someone else for favours, referred to as ‘knowing somebody’ in Kenyan parlance." Dr. Collins Odote 

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